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HOTEL POLICY

GENERAL TERMS AND CONDITIONS

CHECK-IN/ CHECK-OUT POLICIES

ARRIVAL / DEPARTURE TIME

  • Check-In Time is 3:00 PM and Check-Out Time is 12:00 NN

  • Early Check-In has charge of 200.00/hour or by 6:00 AM/Full 1 Night Rate

  • Late Check-Out has charge of 200.00/hour or by 6:00 PM/Full 1 Night Rate

GENERAL POLICIES

  • Guest is responsible for any damage or loss that occurs to Hotel property on their behalf. Prices for Linens and Appliances are available at the Front Desk.

  • Forbidden to bring any type of Food/Drinks, and Cooking inside the Hotel Premises. FOOD & DRINK CORKAGE Php500.00/person.

  • Safety Deposit Box is available inside the Room and is accessible 24 hours.   The Hotel will not be responsible for any loss and claims on un-deposited valuables.

  • Pets are not allowed inside the Hotel premises.

  • Rooms are non-smoking and for any case (Cigarette/E. Cigarette) Php 10,000.00 will be charge as penalty. Excessive noise is prohibited.

  • Hotel Rooms/Villa Rooms rates are good for 2 persons only, for any additional person will incur additional charge of Php 1,000.00/person.

  • Excessive noise is prohibited.

  • For any lost or damage key card, Php500.00 will be charged.

  • Swimming Pool time start at 8:00 AM to 10:00 PM

  • Room Service – (Food & drinks) is available from 7:00 AM to 11:00 PM

  • For Safety & Security Purposes, Guest’s Visitor are permitted only until 9:00 PM

  • A Security Deposit worth Php 2,000.00 is required upon check-in for any credentials and can be refundable upon check-out

CANCELLATION  POLICY

  • Upon declaring the Room/Night Cancellation during the stay will be charged a full/100% of the Total bill.

  • Lean Season: Free of Cost Room Cancellation before 14 days from the Arrival Date.  A 1 night Cancellation charge per Room will be

  • charge, in less than 14 days of declaring the Cancellation.

  • A 1 night Cancellation charge per Room will be charge, in less than 14 days of declaring the Cancellation.  50%/Half of the Total bill will be charged upon declaring the Room Cancellation in less than 21 days.

PAYMENT POLICIES

CREDIT CARD PRE-AUTHORIZATION

  • Hotel Seoul requires credit card to guarantee your room reservation, the Hotel may hold an amount on your credit card prior to arrival.

  • All requests are subject to availability and the Hotel bears no responsibility should it be unable to fulfill certain requests.

  • For  any clarification on terms not stated here, please contact us directly and we will be delighted to assist you.

  • Hotel SEOUL reserves the right to add to, alter or amend any of the above terms, conditions and rules as and when it deems necessary. 

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